Privacy policy
Privacy Policy
Last updated: 17.06.2025
At Exploding Box Co., I value your trust and take your privacy seriously. This policy explains how I collect, use, and protect your information across all aspects of my small creative business—whether you're browsing my website, making a purchase, signing up for my newsletter, or interacting with me in person at events or craft fairs.
1. Information I Collect
Depending on how you engage with my business, I may collect:
- Your name and contact details (email, phone, address)
- Order and payment information (securely processed via trusted third parties)
- Browsing behaviour (via cookies, if you use the website)
- Any messages or custom requests you send me
2. Ways I Collect Your Info
- Directly from you (e.g. orders, contact forms, newsletter sign-ups)
- Automatically through my website (cookies and analytics)
- In person (e.g. event sign-up sheets or sales)
- Through social media interactions
3. How I Use Your Info
I use your information to:
- Fulfil and ship your orders
- Provide customer support
- Send newsletters or promotional offers (only with your consent)
- Improve my products and services
- Notify you about updates, special events, or new product releases
4. Sharing Your Info
Your data is never sold. I may share it only with:
- Payment processors (e.g. PayPal, Stripe)
- Shipping carriers
- Platforms I use to run my business (e.g. Etsy, email marketing services)
All partners are expected to handle your information securely and legally.
5. Email Marketing
You’ll only receive marketing emails if you choose to sign up. Every email includes an easy unsubscribe link. I won’t take it personally!
6. Cookies
My website may use cookies to enhance user experience and monitor performance. You can control cookie settings in your browser.
7. Your Rights
In line with GDPR and other applicable laws, you have the right to:
- Access the data I hold about you
- Request corrections or deletion
- Withdraw consent at any time
To exercise your rights, simply email me at [your email address].
8. Protecting Your Info
I store your data securely and take reasonable steps to protect it from misuse, loss, or unauthorised access.
9. Changes to This Policy
I may update this Privacy Policy occasionally. I’ll post any changes clearly on my website so you always know where you stand.