GDPR Policy

Privacy Policy for Exploding Box Co

I am happy to welcome you to my website but before you read on, please read the important information that follows. Your continued used of the website means that you accept and agree to abide by this policy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our pages on Facebook.com and proceeding, you are accepting and consenting to the practices described in this policy.

If we make any changes to our privacy policy, we will notify you by updating it on our pages on Facebook.com. Exploding Box Co is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means Exploding Box Co determines the purposes and way in which any personal data are, or will be, processed.

Mrs Lesleyann Hurford Trading as Exploding Box Co, Priory Park, Taunton, Somerset, Ta1 1px, 07496800318, is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018.

This policy was last updated on the 24th May 2018.

Information we May collect from you

We may collect and process the following data about you:

• Information you give us. You may give us information about you, such as your name, email address, postal address, payment information, photographs and the details of the products that you are ordering.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Uses made of the information

We use information held about you in the following ways:

• To carry out our obligations arising from any contracts entered between you and us and to provide you with information, products and services that you request from us.
• To provide you with information about other goods and services we offer that are like those that you have already purchased or enquired about.
• If necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if requested by tax law and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests
• To notify you about changes to our service
• I use your information to provide the services you requested and in my legitimate interest to improve my services and comply with the Facebook business page terms and conditions.
• Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows;
• Service Providers – I engage certain trusted third parties to perform functions and provide services to my shop such as delivery companies. I will share your personal information with these third parties, but only information necessary to perform these services.
• Business Transfers – If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws – I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to
• Respond to legal process or to government request
• Enforce my agreements, terms and policies
• Prevent, investigate, and address fraud and other illegal activity, security, or technical issues
• Protect the rights, property, and safety of our customers, or others.

Payment processing

Exploding Box Co will never ask you for your bank details. We only take payments through a trusted third-party site

• paypal.com
• Via Bank transfer whereby I will invoice you for payment & supply my banking details.
• squareup.com/gb

Please note, as a customer of Exploding Box Co, we do not collect or store your credit/debit card details on any of our systems.

 

 

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by several factors including the purpose for which we use that information and our obligations under the laws.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

I generally keep your data for the following time period of 2 years.

What are your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting us using the contact information published on our Page or at the top of this privacy policy.

You have the right to lodge a complaint with a data protection regulator in Europe, in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data protection, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.